designer cutters + the cookies they create | deep in the heart of the lone star state ™️

Return + Refund Policy

We strive to love + serve our customers by providing an outstanding customer
service experience before, during + after the purchase of our goods.


Our products are custom created just for you + as such, all sales are final.
Refunds will not be issued + unfortunately, we do not accept returns,
exchanges or cancellations due to the on-demand production of our goods.


However, if you have an issue with your order, we're here to help! We
guarantee the quality of our products + if you've received a damaged item or
there's a concern about your order, we're more than happy to help. Please send
us a photo of the damaged item with a short description of the issue to
support@pecanstreetcookieco.com + we'll work with you to resolve the issue.


Thank you for being our valued customer! We are so grateful for the pleasure
of serving you + hope we meet your expectations in every way!
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Looking for Holiday Cookies?

Nothing says Happy Holidays like Pecan Street Cookie Co. cookies!

Our holiday cookie boxes include an assorted dozen of our signature sugar cookies, OG OCP cookies + our Holy Sheet chocolate cookies!

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