designer cutters + the cookies they create | deep in the heart of the lone star state ™️

Shipping Policy

We currently offer shipping in the US + Canada.

We make every effort to fulfill orders as quickly as possible, but this will not always be the same say as your order. Please allow 1-2 days for your order to be processed for shipping. If we anticipate a longer lead time, it will be noted on our website with an estimate of our current processing times.


DOMESTIC SHIPPING

We offer FREE shipping on all domestic orders of $30 or more. For orders under $30 we offer shipping for a flat fee of $5.

All US orders are shipped via USPS First Class Mail or USPS Priority Mail depending on the weight + dimensions of the package. You will receive an order confirmation email when your order is submitted. Once your order ships, you will also receive a shipment confirmation email. Tracking details will be provided (when available) in your shipment confirmation email.


INTERNATIONAL SHIPPING

We currently offer international shipping to Canada only.

All shipments to Canada are mailed via USPS First Class International Package or USPS Priority Mail International. Shipping rates are calculated based on weight + dimensions of the package. You will receive an order confirmation email when your order is submitted. Once your order ships, you will also receive a shipment confirmation email. Tracking details will be provided (when available) in your shipment confirmation email.

Shipping charges for your order will be calculated + displayed at checkout. Shipping options will vary in price + expected delivery times. USPS First Class International Package service will cost less, but the delivery times are much less predictable. In fact, the USPS doesn’t even provide estimated delivery times for this particular service because it varies so greatly. USPS Priority Mail International service will get your package delivered faster (usually within 6-10 business days), however, it will also cost more for this service. Choose whichever shipping option best suits your needs.

Prices are shown in US dollars. For conversion, we recommend using a currency converter.


Please note: Your order may be subject to VAT, tariffs, customs clearance charges, import duties, taxes or handling fees, which are incurred once a shipment reaches your destination country. Pecan Street Cookie Co. is not responsible for these charges if they are applied + are solely your responsibility as the buyer.  

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Looking for Holiday Cookies?

Nothing says Happy Holidays like Pecan Street Cookie Co. cookies!

Our holiday cookie boxes include an assorted dozen of our signature sugar cookies, OG OCP cookies + our Holy Sheet chocolate cookies!

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